windows 7 logoSome users have reported some problems using the scanner control in Windows 7.
After investigating the issue on our own machines we have realized that this problem is closely related to HP scanners.

According to this source, HP is not releasing Windows 7 TWAIN drivers for a number of their products, this means that, while the operating system itself may see and use the scanner, other programs that depend on the Twain system will not be able to communicate with the device.

There’s a number of possible solutions that we are working on, and we’ll be posting more information as we learn it.